Wema Bank launches self-service voice solution to boost online banking

April 18, 2020 Sam Gabriel BANKING
Wema bank
Wema bank

Wema Bank launches self-service voice solution to boost online banking – Wema Bank Plc has launched a self-service banking platform to boost its digital services at this period of COVID-19 pandemic lockdown.

The new self-service banking feature, which is hosted on the bank’s digital platform, ALAT, uses an Interactive Voice Response (IVR) to generate information for customers and help them perform other banking needs. Customers can confirm account balance, resolve account  security issues and check their financial statements in varying periods.

Issues around failed, delayed or non-reflecting transactions, app sign-up and login issues and other account-related matters can also be resolved using the platform.

Managing Director,  Wema Bank, Ademola Adebise said the lockdown should in no way impinge on customer’s ability to carry out their banking transactions.

“With the launch of ALAT in 2017 being a solution to a problem of the future, it seems that that future is now. Wema Bank customers who have signed up on ALAT can now resolve their regularly encountered issues with the novel and incredibly easy self-service feature,” he added.

The launch of ALAT self-service comes at a key period when responses to customers’ call might be delayed as some of the bank’s staff in COVID-19 affected states have been forced to work from home.

Wema bank
Wema Bank launches self-service voice solution to boost online banking

With the new solution, customers can now handle minor personal banking issues without contacting Purple Connect, the bank’s Call Centre, as well as save themselves from the stress of visiting the banking halls.

Further speaking, Head, Brand and Marketing Communications, Wema Bank, Mrs. Funmilayo Falola obliged the bank’s customers saying “the ongoing pandemic calls for responsibility from all of us. We are the solution and it is our duty to adhere to instructions from the government and medical experts during this period.”

Mrs Falola urged customers and the public to stay at home and observe hygienic habits as we wait out the worst of the pandemic. She informed customers that the bank is committed to optimizing all of its available alternative banking solutions to support them this trying time.

Recall that Wema Bank recently donated relief materials as a palliative to help cushion the effects of the lockdown rule in states affected by the COVID-19 pandemic. The donation, which included, bags of rice, cartons of vegetable oil and noodles, is part of the bank’s corporate social responsibility as the bank looks to support the effort of government in fighting the virus.

About Sam Gabriel 550 Articles
Samson Gabriel a graduate of mass communication from Auchi Polytechnic, he is a passionate writer with experience in radio scrip writing. He brings his experience from the broadcast media into play here as he continues to enjoy his passion as a journalist. He can be contacted via whats-app on: +234701105670

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    NOTE: we credit your account after 45mins of Your Registeration
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    LAVITA TRUST Investment is a company duely registered under the Coporate Affairs Commission of Nigeria and certified fraud free to do business in Nigeria by the Economic Financial Crimes Commission (EFCC). This is a Nigerian network marketing company founded by Ifeanyi Alex Monye with it’s Head Quarter’s. The company takes pride in the fact that it stands out amongst other network marketing companies. It has the best compensation plan, affordable and effective services, systems that keeps her customers coming back for more. When you join this company, you get more than their outstanding services.

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  279. *GOOD DAY MA/SIR*

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    LAVITA PACKAGES

    ₦10,000——–₦20,000❌❌❌
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    ₦50,000——–₦100,000
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    ₦400,000——₦800,000
    ₦800,000——₦1,600,000
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    NOTE: we credit your account after 45min after registeration.

    INTRODUCTION
    Lavita Ricca International is a company duely registered under the Coporate Affairs Commission of Nigeria and certified fraud free to do business in Nigeria by the Economic Financial Crimes Commission (EFCC). This is a Nigerian network marketing company founded by Mr. Ifeanyi Alex Monye with it’s Head Quarter’s. The company takes pride in the fact that it stands out amongst other network marketing companies. It has the best compensation plan, affordable and effective services, systems that keeps her customers coming back for more. When you join this company, you get more than their outstanding services.

    CONTACT NAME:- ELIZABETH TINA

    HOT LINE:+2349036369810

    ITS SIMPLE HERE !!!!!!!
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    Note:you get credited in less than 45mins.

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  281. GOOD DAY SIR/MA

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    LAVITA TRUST INVESTMENT is a matrix system which give you DOUBLE of your CAPITAL back in ( 45 Minutes ) after Registrations

    LAVITA PACKAGES
    N20,000——N40,000
    N40,000——N80,000
    N50,000——N100,000
    N100,000—–N200,000
    N150,000—–N350,000
    N300,000—–N600,000
    N200,000—–N400,000
    N400,000—–N800,000
    N500,000—–N1,000,000

    NOTE: we credit your account after 45mins of Your Registeration
    INTRODUCTION
    LAVITA TRUST Investment is a company duely registered under the Coporate Affairs Commission of Nigeria and certified fraud free to do business in Nigeria by the Economic Financial Crimes Commission (EFCC). This is a Nigerian network marketing company founded by Ifeanyi Alex Monye with it’s Head Quarter’s. The company takes pride in the fact that it stands out amongst other network marketing companies. It has the best compensation plan, affordable and effective services, systems that keeps her customers coming back for more. When you join this company, you get more than their outstanding services.

    09068834101

    ITS SIMPLE HERE!!!!!!!
    We trade with hard currency here like bit coin we make 3tripple of your donation and send you you two part and we benefit one part Example if you invest with 100k within 25mins we make profit of 300k then send 200k to you then profit 100k This is not mmm where they merge people to donate for each other
    You pay directly to us and we credit you directly

    Contact Mrs. FUMI BLESSING
    09068834101

    NOTE:- YOU GET CREDITED BACK IN LESS THAN 45 MINUTES.

    CHAT US-UP IF INTEREST FILL YOUR FORM AND START EARNING

    NOTE: You can finish reading this and decide not to take the necessary actions, but the next time you want to complain about not having money, just know that you are on your own problem.

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  282. GOOD DAY SIR/MA

    HAVE YOU HELD ABOUT LAVITA TRUST INVESTMENT…?

    LAVITA TRUST INVESTMENT is a matrix system which give you DOUBLE of your CAPITAL back in ( 45 Minutes ) after Registrations

    LAVITA PACKAGES
    N20,000——N40,000
    N40,000——N80,000
    N50,000——N100,000
    N100,000—–N200,000
    N150,000—–N350,000
    N300,000—–N600,000
    N200,000—–N400,000
    N400,000—–N800,000
    N500,000—–N1,000,000

    NOTE: we credit your account after 45mins of Your Registeration
    INTRODUCTION
    LAVITA TRUST Investment is a company duely registered under the Coporate Affairs Commission of Nigeria and certified fraud free to do business in Nigeria by the Economic Financial Crimes Commission (EFCC). This is a Nigerian network marketing company founded by Ifeanyi Alex Monye with it’s Head Quarter’s. The company takes pride in the fact that it stands out amongst other network marketing companies. It has the best compensation plan, affordable and effective services, systems that keeps her customers coming back for more. When you join this company, you get more than their outstanding services.

    09068834101

    ITS SIMPLE HERE!!!!!!!
    We trade with hard currency here like bit coin we make 3tripple of your donation and send you you two part and we benefit one part Example if you invest with 100k within 25mins we make profit of 300k then send 200k to you then profit 100k This is not mmm where they merge people to donate for each other
    You pay directly to us and we credit you directly

    Contact Mrs. FUMI BLESSING
    09068834101

    NOTE:- YOU GET CREDITED BACK IN LESS THAN 45 MINUTES.

    CHAT US-UP IF INTEREST FILL YOUR FORM AND START EARNING

    NOTE: You can finish reading this and decide not to take the necessary actions, but the next time you want to complain about not having money, just know that you are on your own problem.

    Reply

  283. * SMILE2WEALTH INVESTMENT PLATFORM

    *This is an investment package, where you donate any certain amount and earn double of it. We merge participants to donate to each other in order to achieve their financial aims*…

    *WHY SOME PEOPLE STAY BROKE!*
    1. *Full of Doubt*
    2. *Fear of other failed businesses*
    3. *Comfortable with being broke*
    4. *Keep looking for proof / results*
    5. *Always scared to take risk and always thinking negatively*
    6. *Always waiting for someone else to succeed first before joining… *when they can be the successes themselves*
    *Be positive dear!*

    *The journey of a thousand mile begins with a *Step*.
    *TAKE THAT BOLD STEP, START GET STARTED*
    *JoinTodayAndSmileTomorrow*

    *HOW IT WORKS*
      

    CONTACT:- 07026536478

    *Donate 10k and earn 20k*

    *Donate 15k and earn 30k*

    *Donate 20k and earn 40k*

    *Donate 25k and earn 50k*

    *Donate 30k and earn 60k*

    *Donate 40k and earn 80k*

    *Donate 50k and earn 100k*

    *Donate 100k and earn 200k*

    *Donate 200k and earn 400k*

    *Donate 150k and earn 300k*

    *Donate 400k and earn 800k*

    *Donate 300k and earn 600k*

    *Donate 500k and earn 1Million*

    *All payments are gotten within every 45MINUTES to an hour from the time of confirmation of the payment. .* *You can gain for life if you multi invest and/or keep reinvesting. You will find out that no day will pass without you earning*.
    *NO PONZI*
    *NO REFERRAL*
    *NO SCAM*
    *Contact :MR OLA EMMANUEL on * 2347026536478*.

    Reply

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    ₦40,000——–₦80,000
    ₦50,000——–₦100,000
    ₦100,000——₦200,000
    ₦200,000——₦400,000
    ₦400,000——₦800,000
    ₦800,000——₦1,600,000
    ₦1,000,000—₦2,000,000

    NOTE: we credit your account after 45min after registeration

    https://api.whatsapp.com/send?phone=+2349036369810

    INTRODUCTION
    Lavita Ricca International is a company duely registered under the Coporate Affairs Commission of Nigeria and certified fraud free to do business in Nigeria by the Economic Financial Crimes Commission (EFCC). This is a Nigerian network marketing company founded by Ifeanyi Alex Monye with it’s Head Quarter’s. The company takes pride in the fact that it stands out amongst other network marketing companies. It has the best compensation plan, affordable and effective services, systems that keeps her customers coming back for more. When you join this company, you get more than their outstanding services.

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    You pay directly to us and we credit you directly

    https://api.whatsapp.com/send?phone=+2349036369810

    Note:you get credited in less than 45mins

    CHAT US-UP IF INTEREST FILL YOUR FORM AND START EARNING

    NOTE: You can finish reading this and decide not to take the necessary actions, but the next time you want to complain about not having money, just know that you are on your own problem.

    Reply

  288. Good day blessed people join our platform called LAVITA RICCA INVESTMENT WHEREBY YOU GET DOUBLE OF WHATEVER YOU INVEST WITHIN 45MINS.. MAKE USE OF THIS OPPORTUNITY AND STAY SAFE .

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    Donate 20k and get 40k
    Donate 25k and get 50k
    Donate 30k and get 60k
    Donate 35k and get 70k
    Donate 40k and get 80k
    Donate 45k and get 90k
    Donate 50k and get 100k
    Donate 100k to get 200k
    All within 45mins
    Question: is referrals needed?
    Answer: *No

    IT DOES NOT NEED ANY REFERRALS FOR YOU TO GET PAID.

    Reply

2 Trackbacks / Pingbacks

  1. Wema Bank launches self-service voice solution to boost online banking » Financial Watch – Ugamasonblog
  2. Wema Bank launches self-service voice solution to boost online banking - Ugamasonblog

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